SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The repair practices section was a game changer for us - learning how to apologize properly has rebuilt trust in our relationship đź’•
We downloaded this printable workbook when small misunderstandings were turning into big fights... Now we're resolving conflicts effectively together! Highly recommend đź‘Ť.
🔥
This digital guide is a lifesaver! We've been struggling with miscommunication, but the active listening techniques really improved how we interact.
I appreciate that it promotes healing without blame or shame. My partner and I feel safer communicating our thoughts now, even during disagreements.
Life changing đź‘Ť
We used to argue about the same things over and over again... Now, thanks to this workbook, we're learning how to resolve issues effectively!
It’s not just generic advice—it’s a practical step-by-step guide that encourages reflection and growth. Plus, it's printable so you can work on it together or solo anytime!
This eBook is perfect for anyone looking to improve communication in their relationship. The professional guidance section also gives great tips on when (and where) to seek help if needed.
not bad
Finally, an eBook that actually provides practical tools for handling conflict in relationships! The calming techniques are super effective and the case study on tone misunderstanding was eye-opening.
I love the Needs vs Wants exercise in this workbook, it really helped me clarify what I need from my partner. It's improved our communication tenfold!
đź‘Ťđź‘Ťđź‘Ť
What sets this workbook apart is its focus on growth rather than perfection. It encourages you to reflect and practice real techniques which work wonders in real-life relationships.
We've tracked repeated arguments using Conflict Mapping tool provided here and managed to interrupt unhelpful cycles successfully đź‘Źđź‘Ź
Clear guidance
This workbook has been a lifesaver! It's helped us understand our emotional triggers and how they affect our arguments. We've learned to argue less and understand more. đź‘Ť
If you're in a relationship where communication often feels strained or where conflicts seem to resurface again and again, this digital eBook offers a practical and supportive way forward. Unlike many relationship guides that stay abstract or overly theoretical, this one focuses on real-life application. It’s thoughtfully designed to help couples navigate their day-to-day challenges with tools that are both accessible and meaningful. What makes it particularly effective is how it integrates reflection prompts throughout the chapters. These aren't just passive questions; they actively encourage you to stop, think, and apply the concepts in the moment. Combined with relatable real-life examples, the exercises help bring clarity to situations that might otherwise feel confusing or emotionally charged. Instead of simply reading about communication strategies, you're guided through a process of understanding and practicing them in context. One feature that stood out to me was the conflict mapping tool. It's a structured yet simple way to identify recurring patterns in arguments and understand the dynamics that fuel them. Rather than just reacting in the heat of the moment, this tool helps you step back, recognize triggers, and break the cycle before it escalates. It doesn’t promise to eliminate conflict altogether—no tool can—but it does provide a new perspective and framework for handling it more constructively. I also appreciated how the eBook maintains a supportive tone without being preachy or judgmental. It feels like it was written with real couples in mind—people who are trying to make things work but need some extra guidance along the way. The focus isn’t on placing blame but on building understanding, which makes the process feel much more collaborative. All in all, this is a well-structured and genuinely helpful resource for couples looking to improve their communication. If you're finding it hard to connect, or if the same arguments keep resurfacing, this eBook is worth exploring. It offers practical insight and useful tools that can make a real difference in how you relate to one another—day by day, conversation by conversation
Love the practical tools in this book! The Needs vs. Wants exercise really clarified what we each need from our relationship - no more guessing games!
We found the calming techniques super helpful, especially during heated moments. Plus, the case study on tone and misunderstanding was eye-opening.
❤️
With conflict mapping, we can now track repeated arguments and interrupt unhelpful cycles before they spiral out of control!
The scripts for healing apologies have been invaluable in rebuilding trust between us. And it's great that there are rituals included too – makes things feel special again.
Must read
This workbook is a lifesaver! It's helped my partner and I understand each other better. The emotional insight section was particularly eye-opening, revealing how our past experiences influence our arguments.