SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnāt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenāt received tracking info within 5 days, please contact us.
My tracking says āno information available at the momentā.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinĀ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youāve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onĀ Contact UsĀ page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Love this workbook! It's really helped my partner and I understand each other better. The 'Needs vs. Wants' exercise was a big eye-opener for us, made us realize what we truly value in our relationship.
This ebook is like a breath of fresh air. It doesn't blame or shame, just provides practical tools to improve communication and rebuild trust. We especially found the scripts for healing apologies very useful.
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We were stuck in an unhelpful cycle of repeated arguments until we started using this workbook. Now we're learning to interrupt those cycles and communicate more effectively - life-changing stuff!
This isn't your typical advice book; you actually get space to reflect and practice real techniques together as a team. My partner appreciates that it focuses on growth rather than perfection.
very informative
What impressed me most about this eBook was the professional guidance section ā knowing when to seek help outside can be tough, but now we feel equipped with the right support strategies if needed.
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The workbook is clear and easy to follow. We appreciated the repair scriptsāthey made tough conversations feel manageable. I wish there were a digital fillable version for easier use on tablets. Still, itās been a game changer for our relationship
Love the Needs vs Wants exercise! It really helped me and my partner clarify our individual needs. The reflection prompts are easy to follow too, making difficult conversations more structured.
Easy to follow
The real-life examples in this ebook make it so relatable! Mastering 'I' statements and active listening has improved our communication massively š
We used to get stuck in the same argument cycles over and over again... This workbook gave us tools to track these patterns and interrupt them effectively. Life-changing stuff here!
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This isn't just generic advice; you actually work through challenges as a team with practical techniques! We're focusing on growth rather than perfection now thanks to this digital guide š
This workbook totally transformed the way my partner and I communicate. We've learned so much about our emotional triggers and how they affect our arguments. It's been a real eye-opener! š®
Clear and concise š
I was skeptical at first but the calming techniques really work! Plus, learning how tone can lead to miscommunication was fascinating. A must-have for any couple struggling with conflict.
We found the communication tips very insightful and immediately useful. It helped us understand each otherās triggers better. It could use a bit more content on long-distance relationship challenges. But overall, weāre grateful for the growth itās helped spark š
We love using the I statements and active listening skills we picked up from this guideāit's made such a difference in our conversations. No more communication shutdowns!
The conflict mapping tool is geniusātracking repeated arguments has helped break unhelpful cycles of disagreement between me and my partner.
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If you're looking for professional advice on when to seek help, look no further! This ebook provides clear guidance on finding the right supportāsuper helpful during tough times š
This workbook has been a beacon of light for my relationship. The exercises, particularly the Needs vs. Wants exercise, helped us clarify our individual needs and understand each other better.
Packed with tips š