SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The tips for reducing carbon footprint while traveling are superb! This downloadable guide offers practical advice on how to choose greener transportation options like flights, trains, buses and rentals. Now I can travel the world guilt-free 😊
I love supporting local communities when I travel. This checklist has amazing tips for eating well and boosting local economies. Makes me feel good knowing my travels have a positive impact.
Worth reading 💯
If you're into respectful tourism like me, you'll appreciate the Leave No Trace and cultural respect section of this digital download – helps protect nature and honor traditions wherever we go.
As someone who cares deeply about both travel and sustainability, I’ve found this checklist to be a genuinely useful tool. It’s thoughtfully designed, covering all the key aspects of eco-conscious travel in a clear, practical way. Instead of overwhelming you with information, it breaks things down so you can easily take action—whether you're a seasoned traveler or just starting to think about reducing your environmental impact. The packing section is particularly helpful. Often, we overlook how much single-use waste we generate on the road, but this checklist highlights simple swaps and reusable essentials that make a big difference. Thanks to it, I’ve been able to travel more lightly and more mindfully, knowing that my choices are helping to reduce unnecessary waste. Transportation is another area where this checklist shines. It doesn’t just mention the obvious eco-friendly alternatives—it offers realistic suggestions for making greener choices, even when you're navigating unfamiliar cities or countries. It made me more aware of the impact of my travel habits and gave me better options to consider when planning my routes. One of the most impactful parts for me was the guidance on sustainable lodging and dining. Instead of defaulting to chain hotels or tourist-heavy spots, the checklist encourages seeking out businesses that are locally owned and environmentally responsible. It’s a reminder that travel can—and should—contribute positively to the places we visit, not just take from them. Another aspect I really appreciated is the emphasis on cultural respect. There’s a dedicated section that gently but effectively encourages travelers to be more mindful of the communities they engage with. It’s not preachy, but it does make you think about your role as a guest in someone else’s home, which I find incredibly valuable. Overall, this checklist has helped me travel with greater purpose. It’s not just about reducing harm—it’s about enriching the travel experience itself by making more conscious choices. If you're looking to be a more responsible traveler without feeling overwhelmed, this guide is a great place to start
What surprised me most were the app recommendations in this guide - they help with everything from carbon tracking to finding green stays and ethical dining spots! So handy 📱👍
Last but not least, there’s a final pre-trip check-up ensuring you’re ready to embark on your journey sustainably. Downloading this made me realize small changes add up towards creating a healthier planet 🌎❤️
👍👍👍
This digital guide is a must for any traveler looking to reduce their carbon footprint. The transportation tips are super practical and easy to follow 👣✈️
The sustainable lodging checklist in this guide helped me be a conscious guest during my last trip. Felt good knowing I was making responsible choices 🏨🌿
Very helpful
I appreciate the cultural respect section of this travel guide - it ensures that we protect nature and honor traditions wherever we go 💫🌸
Just downloaded this checklist and it's already making my travel planning so much easier. I love that it helps me pack lighter and reduce waste - no more single-use items for me! 😊
As a frequent traveler, I found this checklist extremely helpful! It's not just about packing, it's about making conscious decisions that benefit our planet. The low-impact packing guide was my favorite part - so many reusable essentials and eco-friendly gear ideas!
❤️
I've always wanted to support local communities when I travel, but never knew how. This checklist makes it simple by providing great suggestions on where to eat and shop.
Making eco-conscious choices used to feel overwhelming, but not anymore with this guide. It's like having a personal assistant helping you make responsible decisions every step of the way.
highly recommended 👌
The app recommendations included here are top-notch! Found some really useful ones for tracking my carbon footprint and finding green stays.
The final pre-trip checklist is such a thoughtful addition—it gives me confidence knowing I'm ready to embark on greener journeys 🌍 Can't wait for my next trip!
Love this checklist! It's made traveling so much easier. I've managed to reduce my waste, and it feels great knowing I'm making a difference. Plus, the tips for supporting local businesses are fantastic!
🔥🔥🔥🔥
I found the sustainable lodging section really useful when planning my recent trip. Being able to book with confidence that I was choosing eco-friendly accommodations made all the difference.
As a backpacker, this checklist is perfect! From green transport options to respecting cultures while exploring new places—it’s got everything covered.
The food and local living tips have been amazing for eating well on my travels AND supporting economies at the same time—win-win situation here!