SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesnât include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenât received tracking info within 5 days, please contact us.
My tracking says âno information available at the momentâ.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product youâve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Just downloaded this packing guide and wow, it's a breath of fresh air! No more last-minute panic or lugging around heavy suitcases. I'm all about that minimalist travel life now. đ
This digital planner has completely changed the way I pack for my trips. It's not just about what to bring, but how to think about packing itself - so smart!
I used this guide for a month-long adventure and it was perfect! Packed light, moved easily and even had space for souvenirs. Highly recommend if you want stress-free travels.
Easy to follow đ
I've been overpacking for years...but no more thanks to this digital guide! The personalized formula helped me adapt the universal lists to my style and needs perfectly.
Loved the section on common mistakes to avoid when packing - saved me time AND space in my suitcase. Plus, less clutter means less stress during trips.
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As a frequent flyer who often struggles with overstuffed luggage, I found the capsule wardrobe tips incredibly useful. This is hands-down one of the best resources out there for smarter travel!
This digital guide is a breath of fresh air for an over-packer like me. It helped me shift my mindset from 'just in case' to 'just enough'. Now I pack faster, with less decision fatigue. Love it! đ
super informative
The pre-packing planning steps are genius - defining your trip purpose, researching weather, choosing a versatile color palette...it's all there! Reduced stress before and during the trip significantly.
As a frequent flyer, I found the smart packing strategies invaluable. Capsule wardrobe tips, multi-use essentials - these tools have made my travel lighter and easier than ever before.
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What sets this apart? It teaches you how to think about packing so it becomes second natureâtrip after trip. Plus the universal packing lists are super handy for different lengths of trips.
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Great tips đ„
This planner is perfect for frequent flyers like me. I learned not just what to bring, but how to think about packing smartly. My suitcase was streamlined without sacrificing style or comfort đ
The personalized packing formula in this guide is amazing! Adapted it easily to my style and trip needsâpacked only what I truly needed đ
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This has revolutionized my travel experience completely! The universal packing lists are a godsendâthey cover everything from weekend trips to month-long adventures
The common mistakes section helped me save so much space in my luggageâI never knew how many things I was doing wrong until now!
well written
Love this guide! It's made packing so much easier and less stressful. The pre-packing planning steps are a game changer, no more forgetting essentials or overpacking 'just in case' items I never use. đ
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I've always been an overpacker but this guide really helps you shift your mindset to pack just enough. Also, the universal packing lists are super helpful for different trip lengths.