SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This isn't just another generic list—it teaches you how to think about your needs while traveling light. The personalized formula let me adapt it perfectly for every trip 😊
No more decision fatigue from trying to decide what clothes should make the cut—this planner makes choosing easy with tips on creating a versatile color palette and capsule wardrobe.
Downloaded this before our family vacation...best decision ever! Reduced stress levels immensely by having all our essentials organized ahead of time. Plus, we loved experiencing clutter-free travel!
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I've been using this planner for my weekend city breaks—it's fantastic! It helps me to think differently about packing. Now, it's all about 'just enough', not 'just in case'. Stress-free trips here I come 😎
As a frequent flyer, the minimalist mindset this guide promotes has changed everything. Packing faster with less decision fatigue? Yes please! And the personalized packing formula ensures I'm always prepared.
very informative
Saying goodbye to overstuffed suitcases thanks to this amazing tool. It taught me how to choose versatile color palettes and multi-use essentials—packing has never been easier!
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Avoiding common packing mistakes while saving space and time was something I didn't know I needed until now—the tips are super useful and easy-to-follow.
If you're tired of overpacking like me, then try out this digital planner—you'll enjoy clutter-free travels without sacrificing style or comfort 🙌
Easy to follow
This guide is a lifesaver for frequent flyers like me. The pre-packing planning steps are super helpful, and I really appreciate the tips on choosing a versatile color palette.
Totally recommend this digital guide for anyone tired of lugging around overstuffed suitcases. You'll learn to pack smartly, save space, and even have room left for souvenirs!
love it ❤️
I was skeptical at first but wow...this thing actually works! Packing used to be such a chore but now it’s quick and hassle-free thanks to these strategies.
What I love most about this planner? The minimalist travel mindset shift it promotes—less truly is more when you're on the road.
Packed with tips 👍
A must-have tool if you’re into minimalist travel like me. Not only does it help with packing light but also reducing stress before AND during your trips 👍👍..
This digital guide has made packing so much easier. I now pack faster with less decision fatigue and travel lighter, making my trips more enjoyable.
❤️
Packing used to stress me out but not anymore thanks to this planner. It's all about mindset shifts and practical tools - exactly what I needed!
I love the minimalist travel mindset of this planner. Now I only pack just enough instead of just in case. So freeing!
Very effective at helping me streamline my travel bag. The universal packing lists were super handy. I just wish there were more niche packing examples, like for business or hiking trips. Still, a solid product that I’ll keep using 👍
The pre-packing planning steps were super helpful for my last city break. Defined trip purpose, checked weather, chose color palette - done!