SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This isn't just some generic packing list—it's got specific advice tailored for pets which really sets it apart. Vet-recommended items AND pro travel tips? Yes please!
The simplicity is what I love the most. It doesn’t overwhelm you with unnecessary stuff, but it gently reminds you of all the important things to bring. I felt calm, organized, and more excited about our trip. My pets had a wonderful time, and I know part of that was because I was prepared.
Tried this out before heading out on vacation—best decision ever! My dog seemed calmer throughout the journey thanks to all the calming items we brought along from the checklist 👍👍
Saved me from forgetting medications and small but crucial items.
Smart
Used this list for our first road trip with our new puppy - made everything much smoother. The safety must-haves section was particularly useful, especially the part about pet-friendly stops.
Peaceful journeys come from planning ahead this made it effortless.
Taking pets on vacation used to feel overwhelming, no matter how much I tried to prepare. There were always things I’d forget, and it would leave me feeling guilty and frustrated. This checklist erased that stress entirely. It’s well thought out, covering everything from obvious essentials to smaller details that make all the difference. Using it made packing simple and stress-free. I loved how it reminded me of comfort items—like favorite toys and blankets—that really helped my pets adjust to being away from home. It even reminded me about things like travel wipes and medical records, which I might not think about but ended up needing. On our last trip, everything went smoothly because of this. I felt organized, relaxed, and confident. My pets were comfortable and happy the entire time, which made the experience so much more enjoyable for all of us. This checklist is now non-negotiable for travel
I've been traveling with pets for years but still found new ideas in here – really liked the praise-based reward suggestions! Keeps them happier on-the-go 😊
Love this checklist! Made our road trip with Fluffy so much easier. The pre-travel reminders were a lifesaver - no more forgotten ID tags or vet paperwork.
i’ve always been a planner, but when it comes to traveling with pets i tend to get frazzled. i’ll write sticky notes and make mental lists, but things always get missed. that changed when i started using this. it gave me a sense of control and structure that i desperately needed. i didn’t have to second-guess myself or scramble for forgotten items. the checklist reminded me of simple things like extra waste bags, and also thoughtful extras like comfort toys. my dog was calm the entire trip, and i think part of that came from me being calm too. instead of focusing on what i forgot, i was able to enjoy the journey. it made me feel like a more responsible and prepared pet owner, and that’s something i’ll carry with me on every adventure from now on.
Valuable
Meal prep made simple! Packing food, water, and collapsible bowls has never been easier thanks to this checklist.
i love how thorough and easy this made preparation.
i used to think pet travel was just about food, water, and maybe a blanket. but the truth is, there’s so much more to it. this checklist opened my eyes to all the little things that make a trip safer and more comfortable for pets. it reminded me to bring medical records, a spare leash, extra towels, toys, and even comfort items that helped my cat settle down. when we traveled last time, i felt completely prepared. no last-minute panic, no forgetting something important. my cat was calmer, i was calmer, and the whole journey felt smoother. the checklist gave me structure and confidence i didn’t know i needed. instead of viewing travel with dread, i’m now excited to plan more trips knowing i have a guide to rely on. it’s honestly one of the most useful resources i’ve ever used for pet care.
I found the pro travel tips very useful - especially motion sickness prevention ideas. Even as an experienced owner I learned something new.
Just finished a road trip with my pup and this checklist was a lifesaver! Everything from safety essentials to comfort items, it's all there. No more forgetting important stuff. 🐾
smart, simple, and exactly what i needed for traveling companions.
before this, traveling with pets felt stressful and exhausting. this made it so much easier. i remembered everything, packed quickly, and even brought little items to make my pets comfortable that i would normally forget. it gave me confidence and peace of mind that carried through the whole trip. highly recommend it to anyone.
I love how comprehensive this checklist is - even includes vet-recommended tips like motion sickness prevention! It really helps ensure smooth travels with your furry friend.
helped me organize food toys paperwork without missing a thing.
Used this for our cross-country adventure last summer—made sure we had all health necessities like medications and first-aid items handy. A must-have if you’re traveling with pets!
Traveling with pets has always been stressful for me, especially longer trips. I constantly worried about forgetting something important, which often took the joy out of the adventure. This checklist completely changed that. It’s practical, easy to follow, and surprisingly comprehensive. It doesn’t just focus on food and water—it includes small but important things like medications, grooming tools, vet documents, and comfort toys. Using it for my last road trip made everything easier. I packed faster, I didn’t forget a single thing, and my pets were much happier along the way. The checklist even reminded me to pack waste bags and cleaning wipes, which came in handy more than once. For the first time, I wasn’t scrambling during the trip or running into stores for forgotten items. Instead, I could relax and enjoy the journey. This resource has given me so much peace of mind.
This isn't just another generic packing list—it's designed specifically keeping pets in mind which makes it so much easier to prepare for trips with them!
Used this checklist for our first road trip with the pup and it was a lifesaver! Everything we needed to pack, from food to toys, was right there. No stress or forgotten items.