SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Work Out Eden (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://workouteden.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Being able to quickly make decisions because of mobile-friendly checklists has been great! Now I can focus more on creating unforgettable experiences 🌍
Super helpful 🔥
Even after years of traveling on my own, I’m always on the lookout for ways to fine-tune my routine, and this guide delivered more than I expected. I’ve been traveling solo for a long time, but I still picked up new tricks that felt both practical and easy to put into action. The section on common mistakes to avoid really stood out—it highlighted things I hadn’t always considered and made me rethink how I approach certain situations. Honestly, I wish I’d had this advice before some of my earlier trips, as it would have saved me from a few stressful moments along the way. What I appreciate most is how the information feels grounded in real experience, making it something I can trust and carry with me on future adventures.
This is such a great resource for first-time travelers like me. The tips on researching destinations and choosing safe lodgings were super helpful! 🙏
👍👍👍👍
The case study was an eye-opener—it's amazing what one mistake can teach you about traveling safely! Definitely recommend downloading this if you're planning to travel solo.
I used to feel anxious about meeting new people during travels, but not anymore! Loved the strategies on reading the room and trusting your gut feelings 👍
Awesome
Just downloaded this guide and wow, it's a lifesaver! The step-by-step destination research is so clear. No more stress about travel prep!
Taking my first solo trip felt like a big leap, and having this resource by my side made the experience so much easier. This eBook quickly became my travel companion, guiding me through situations that might have otherwise felt intimidating. The tips on avoiding common mistakes were especially useful, helping me sidestep the little slip-ups that can add unnecessary stress. Instead of second-guessing myself, I felt more prepared and confident as I navigated unfamiliar places. That sense of reassurance turned what could have been an overwhelming journey into something exciting and empowering, and it’s definitely something I’ll keep using for future adventures.
The checklists are super handy for quick decisions while traveling. This guide has been invaluable to me as a digital nomad.
❤️
I'm studying abroad next semester and this guide made me feel prepared without scaring me off from the adventure of solo travel.
Highly recommended
The personal safety plan feature is genius! You can customize it per trip which makes planning so much easier. Definitely recommend downloading before your next journey!
Love this guide! Helped me plan my trip with ease and gave me the confidence to travel solo. The step-by-step destination research was a lifesaver, no more surprises on my trips 😊
🔥🔥🔥
Life on the move means constantly adapting to new places, and having a reliable resource to lean on makes all the difference. As a digital nomad, this guide has been invaluable in helping me move with confidence through airports and stations that used to feel overwhelming. The routines are simple but effective, giving me a clear sense of direction even in the busiest environments. On top of that, the section about avoiding common mistakes opened my eyes to habits I didn’t even realize could trip me up while traveling. Now I feel far more prepared and self-assured, and it’s made the entire process of getting from point A to point B so much smoother. Totally worth it!
The build-your-own safety plan feature is genius! It's so easy to update per trip, making each journey feel tailored just for me. Can't wait for my next adventure 🌍
Very helpful
The mobile-friendly checklists are perfect for quick decisions while traveling—I always have them ready on my phone now!
This guide isn’t just informative; it’s empowering too! I love how it encourages independence and relaxation during travel. Definitely recommend downloading before your next solo expedition.
👍
Totally recommend this for first-time solo travelers like myself. It gave me confidence in navigating airports and stations alone.
Traveling solo can be exciting, but it also comes with challenges that are easy to overlook if you’re not prepared. That’s why I’d call this a must-have for anyone heading out on their own. The guidance helped me understand how to avoid common mistakes that so many travelers make, and I noticed right away how much smoother my trip felt because of it. Instead of running into unexpected hiccups, I found myself anticipating situations with a lot more confidence. Having fewer surprises on the road meant I could actually enjoy the journey more fully, and that sense of preparedness made the whole experience far less stressful.